Agreements & Policies
Support Response Policy (SRP)
Updated: October 2024
Guidelines that govern how Initus Technologies Initus Technologies Inc. handles support incidents. It includes response standards, allocation of responsibilities, information disclosure, evidence handling, and feedback integration.
The policy ensures that incident responders understand their roles and procedures, aiming for a balance between comprehensiveness and conciseness.
Master Service Agreement (MSA)
Updated: October 2024
Outlines the terms and conditions governing our services. It serves as a foundational contract that simplifies future projects, ensuring clarity and consistency for all parties involved. By downloading the MSA, you will have access to our standard terms, enabling us to focus on delivering exceptional, tailored solutions efficiently.
The policy ensures that incident responders understand their roles and procedures, aiming for a balance between comprehensiveness and conciseness.
Mutual Non-Disclosure and Non-Solicitation Agreement (NDA/NSA)
Updated: November 2024
The Mutual Non-Disclosure and Non-Solicitation Agreement (NDA/NSA) at Initus Technologies Inc. ensures that confidential information and critical relationships remain secure throughout our collaboration. This agreement protects proprietary insights and prevents unsolicited engagement, allowing us to focus on building trust and delivering specialized solutions. Access the NDA/NSA below.
Data Processing Addendum (DPA)
Updated: April 2025
The Data Processing Agreement (DPA) at Initus Technologies Inc. outlines our commitment to secure, compliant handling of personal and sensitive data throughout our collaboration. This agreement clearly defines roles, responsibilities, and measures taken to protect data integrity, confidentiality, and privacy in accordance with applicable laws and regulations. By establishing clear standards for data protection, the DPA empowers trust and enables us to deliver specialized solutions securely and transparently. Access the DPA below.
Platform and Solutions Security Policy
Updated: April 2025
The Initus Platform and Solutions Security Policy details our comprehensive approach to safeguarding our systems and client data. This policy outlines the robust technical and organizational measures implemented to ensure the confidentiality, integrity, and availability of our services and the information processed within them. We are committed to protecting against unauthorized access, ensuring operational resilience, and adhering to industry security standards. This commitment underpins the trust essential for delivering our specialized solutions securely and reliably. View the full Security Policy below.