Updated: October 17, 2024
Agreements
Support Response Policy (SRP)
Guidelines that govern how Initus Technologies Initus Technologies Inc. handles support incidents. It includes response standards, allocation of responsibilities, information disclosure, evidence handling, and feedback integration.
The policy ensures that incident responders understand their roles and procedures, aiming for a balance between comprehensiveness and conciseness.
Master Service Agreement (MSA)
Outlines the terms and conditions governing our services. It serves as a foundational contract that simplifies future projects, ensuring clarity and consistency for all parties involved. By downloading the MSA, you will have access to our standard terms, enabling us to focus on delivering exceptional, tailored solutions efficiently.
The policy ensures that incident responders understand their roles and procedures, aiming for a balance between comprehensiveness and conciseness.