Business Challenges that Initus Solves
NetSuite Collections Automation & Dunning Letters
Expedite cash flow and save your accounting team hours by automating rule-based dunning letters and ensuring collections communication hits the right customer entity every time.
Manual Overload
• Accounting teams spend days manually tracking due dates, calculating late fees, and drafting personalized collection emails for invoices.
• High human error rate in tracking and data entry.
• Repetitive work prevents focus on strategic finance tasks.
Delayed Cash Flow
• Failure to follow up promptly results in invoices frequently exceeding terms (Net 60/90), severely damaging working capital (DSO).
• Inconsistent follow-up schedules across the customer base.
• Slow payment cycles directly impact business liquidity.
Wrong Entity Errors
• Bills and reminders are often sent to the wrong subsidiary or address, requiring a payment clock reset and delaying receipt of funds.
• Costly delays when Net 90 terms are restarted due to a simple address error.
• Lack of visibility into who actually received the collection notice.
Automated Dunning for NetSuite
InitusDunning allows for the configuration collections rules once and let our automated system drive cash flow, reduce errors, and maintain professional customer relationships.
Key Features & Automation
• Rule-Based Dunning Schedules: Accountants define customizable email schedules based on Net Terms (e.g., Send reminder 3 days before Net 60), ensuring timely follow-up.
• Customer Entity Validation: Automatically cross-reference subsidiaries and contacts to ensure reminders are sent to the correct billing entity, eliminating address mistakes.
• Real-Time Balance Tracking: Provides consolidated, up-to-date customer balances and a logged history of all communication attempts directly in NetSuite.
The Result: Accelerated Cash Flow
• Expedited Cash Flow: Reduce average Days Sales Outstanding (DSO) by automatically executing reminders on time, every time, driving payments faster.
• Reduced Collection Errors: Eliminate the costly delays caused by manual errors like sending bills to the wrong subsidiary, saving weeks of waiting.
• Focus on Strategic Finance: Free up accounting staff from repetitive, low-value collections work to focus on analyzing financial performance and strategy.
Contact Us
Let’s define what’s next